Keep My Number

Check whether your number can transfer, then provide transfer details securely in your account. This check does not establish coverage or device compatibility.

Keep your number

Check number transfer eligibility.

Enter your number and ZIP code to check transfer eligibility. This does not check coverage or phone compatibility.

Keep your current line active

Do not cancel your old service before the transfer completes. The number, account details and transfer authorization must match your current carrier's records. Timing varies by carrier and by the accuracy of your details.

Prepare your transfer details

Your current carrier may require an account number and transfer PIN. Provide these only in the secure activation flow. Never include transfer PINs, passwords or payment-card information in a general support message.

If a transfer is delayed

Check the status in your account and follow any request to correct your details. Contact support if you need help. Eligibility checks are preliminary and cannot guarantee that a transfer will complete.

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